Solutions for businesses that service the Aged Care and Retirement Village industries.

Case Study

Case Study

thevillageThe Village Retirement Group Pty Ltd is a specialist retirement village operator / developer based in Brisbane. They are a private entity owned by Mr Michael Harrison and Mr Justin Harrison, and have been developing in South East Queensland for more than 35 years.

The Village Retirement Group has focused their business solely on the retirement living industry for the last 12 years. Collectively they have more than 1500 retirement village units presently being developed, with over 550 units within a five km radius of the Brisbane CBD.

ABC50plus assisting with Reporting

When looking for a new software system Ryan says

“they needed to look for something that could handle multiple budgets and our debit order system for resident fees. Also we required monthly, quarterly and annual reporting to meet our audit requirements.”

“We now have greater access to better information and we are still enhancing things as we go”.

Annette said

“ABC50plus has helped her personally for EOM and reporting. ABC50plus been great and any prompt requests have been dealt with very quickly”.


Partnering with ABC50plus, MYOB EXO Business and Wage Easy

Ryan says

“With the growth of the Group the model has stayed the same, it was the internal systems that needed to be improved which included bringing ABC50plus on board for a reporting system for the villages. The accounting system needed a review by virtue of the fact that we needed proper invoicing systems for the residents.  We need to control multiple budgets because we are a developing village; MYOB Exo Business is able to provide this.  We also had additional volume so needed a better system to handle this growth.  The previous system used was MYOB AccountRight.”

“We chose to move to ABC50plus due to the level of accounting expertise together with the IT experience that is provided”.

Annette has worked in Aged Care for a number of years and when asked if Carol and Jennifer’s understanding of independent living and Aged Care had been beneficial and had assisted her in anyway, Annette said

“Yes the grounding has been good and the knowledge has been shared both ways. I can’t say a bad word about the service and training. My end of month is easier and response times to support requests by ABC50plus and the support provided by Jennifer are great”.

Future Directions

Ryan notes that moving forward The Village Retirement Group will need ongoing assistance with reporting and troubleshooting. ABC50plus has always been pretty speedy when help is requested.  Jennifer comes in and assists with end of year tidy up.

Annette says

“Thank you very much to Jennifer and the team at ABC, the village is growing and couldn’t do it without you”.

Ryan Knowles, CFO, The Village Retirement Group and Annette Kechagias ,Assistant Manager, The Village at Yeronga.

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